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SHIPPING POLICY

SHIPPING WITHIN CANADA

WE OFFER FREE SHIPPING ON ONE PURCHASE VALUE OVER $150! Please see the chart below for more details. The currency is Canadian Dollars. We apologize that the northwest territories, Yukon, and Nunavut are excluded from the free shipping policy. 

 

 

PROVINCE

BC

 

AB,SK,MB,ON,QC

NB,NL,NS,PE

YT, NWT, NU

ORDER VALUE AFTER DISCOUNTS BEFORE TAX 

<=$150

$20

$31

$35

$100

>150

FREE

FREE

FREE

 

 

DELIVERY TIME

BC

2-4 business days

AB,SK,MB,ON,QC

3-8 business days

NB,NL,NS,PE

7-10 business days

YT, NWT, NU

Please contact us for details

 

  • All shipments are insured for their value.
  • All shipments are required to sign when you receive them. Please inspect the package and confirm the order before sign. 
  • You will be emailed a tracking number to view the shipping status. You will also be contacted if there is any delay on shipping. We will make our best but if there are some circumstances beyond our control, the delivery time may vary.
  • We inspect all the items carefully before shipping. Therefore, please inform us immediately after you receive your items (within 24 hours) if any shipping damages occur.(604-284-3118 or info@medussahome.com)
  • Pick up at the store is always free.
  • We will process your order within 1 to 2 business days. So if you make changes after the order has been processed, we are not able to accommodate your request.
  • If you prefer to ship to separate addresses, please make sure to separate the order as well.
  • All the shipping costs and time listed above are from Canada Post’s expedited parcels service. If you want to have Xpresspost and Priority service from Canada Post, please contact us for more details (604-284-3118 or info@medussahome.com)
 
 INTERNATIONAL SHIPPING

 We provide international shipping to different counries including China and United States. Please consult us through 604-284-3118 or info@medussahome.com or Wechat (wechat account: medussahome) before  you place an order.