SHIPPING POLICY
SHIPPING WITHIN CANADA
WE OFFER FREE SHIPPING ON ONE PURCHASE VALUE OVER $150! Please see the chart below for more details. The currency is Canadian Dollars. We apologize that the northwest territories, Yukon, and Nunavut are excluded from the free shipping policy.
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PROVINCE |
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BC
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AB,SK,MB,ON,QC |
NB,NL,NS,PE |
YT, NWT, NU |
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ORDER VALUE AFTER DISCOUNTS BEFORE TAX |
<=$150 |
$20 |
$31 |
$35 |
$100 |
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>150 |
FREE |
FREE |
FREE |
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DELIVERY TIME |
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BC |
2-4 business days |
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AB,SK,MB,ON,QC |
3-8 business days |
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NB,NL,NS,PE |
7-10 business days |
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YT, NWT, NU |
Please contact us for details |
- You will be emailed a tracking number to view the shipping status. You will also be contacted if there is any delay on shipping. We will make our best but if there are some circumstances beyond our control, the delivery time may vary.
- We inspect all the items carefully before shipping. Therefore, please inform us immediately after you receive your items (within 24 hours) if any shipping damages occur.(604-284-3118 or info@medussahome.com)
- Pick up at the store is always free.
- We will process your order within 1 to 3 business days. So if you make changes after the order has been processed, we are not able to accommodate your request.
- If you prefer to ship to separate addresses, please make sure to separate the order as well.
We provide international shipping to different counries including China and United States. Please consult us through email: info@medussahome.com or Wechat (wechat account: medussahome) about placing an order. Please note, we may not answer your calls if from countries other than Canada, as there are too many spam calls. if you do, please leave a message. thank you!
